Pierfrancesco Fagiani
Pool Specialist Consultant

The tragic end of a customer who "aimed at saving"

I do not know how many times we have now dealt with this 'price argument'.

I tell you so unequivocally: you can't aim for savings when you buy a good that will stay with you for a lifetime. You understand or are you a crock? Period! There is little to add.

Yet, despite the testimonies published and the photos as evidence of what many competitors do, there are still (and there will be) those who do not understand this simple message.

It's not your fault, I know. The world of the internet is so vast and so full of troublemakers that one can find himself in trouble and it can happen to slip into the wrong hands due to misjudgment.

But if you get used to reading our blog and you engage a little bit to get all the information about it, I assure you that you won't do any mistakes.

This testimony has been vidoed and is in our archives. For privacy reasons (requested by the customer) this time we can not - as we usually do - show the picture with name, surname and city. So, if you were in bad faith and think that it is a fake story, I invite you to come here and watch the video in person.

 

THE (SAD) STORY OF OUR CUSTOMER

"When I had to have a swimming pool for myself and my family, at the beginning I turned to Professione Piscina where I found Pierfrancesco who advised me and followed me very well.
 
Only when I saw the estimate, seeing other possibilities on the Internet, I preferred to choose differently, but in the end I found it to be a very bad choice.
 
To put it briefly, the liner was not well welded, a bolt was under the coating with the risk of piercing it and the curvature of the pool had not been well coated. The pool lost water on all sides.
 
In the end, no longer knowing what to do, I called again Professione Piscina which after having inspected the tank had to empty it all, purify it (because the oxygen system did not work) and completely re-heat it.
 
In practice, the money I thought I had "saved" at the beginning, had to be spent to change the liner and the new sterilization unit!
 
At the beginning you see that you save those 3-4 thousand euro and you think you choose well by aiming for savings. But no! It doesn't work that way!
 
Then it's all different. Those I had refeared to at the beginning arrived, placed everything, showed the instruction booklet and then left. No one has ever been seen again since the week after. So I returned to Pierfrancesco as the pool was leaking and I had consumed 1,855 euro of water in a season (good eh?) And every two or three days I had to put the chlorine tablets as well. Once I left for two weeks, doing nothing with the pool, and I was literally filled with seaweed, it had become all green, a real algae-place!
 
Fortunately, those of Professione Piscina have put everything in place, they have installed the salt unit and now the pool is a marvel, my daughter and my wife take a bath without problems ...
 
If you call Marco (the maintenance chief) and you do not find him after 10 minutes he calls you back, Maicol is precise ... I mean: that's important too, they must be precise and kind people but also someone you can trust because I have also had a robbery at home by people who were doing jobs; so the workers you have at home are important! You have to trust them and I can say that these guys are very precise!
 
It is not that with them you have to send the 'registered letter', you must call them or you do not know when they arrive! Pierfrancesco tells you that the x day the'll do this and they do it. Massimo (the Technical Director) tells you they'll finish within a week and they do.
 
Look: never again on the Internet! "

 

SO, YOU STILL WANT TO "SAVE MONEY"?

If you want to save money like this customer did, I do not think we are the ones for you! There are many pool-builders, you will not have problems finding those who make you pay less!

If you really want to save, PAYING MORE NOW to stay in a barrel in the future, then you can come to us. Because we are the best.

Not perfect, but the best! Period.

And may the force (of the real specialists) be with you!

PS: to see in detail the mistakes made on this pool  clicca qui!